VP of Sales Engineering

<h2>Job Title: Vice President of Sales Engineering</h2><p><strong>Location:</strong> Bay Area, California</p><h3>About Aisera</h3><p>Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.</p><p>Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.</p><h3>Join Our Team</h3><p>Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.</p><h3>Responsibilities:</h3><ul><li><strong>Sales Engineering Leadership:</strong> Provide strategic leadership to the sales engineering team, ensuring alignment with overall sales objectives and revenue goals.</li><li>Drive technical pre-sales initiatives, supporting the sales team in positioning our AI software solutions effectively.</li><li><strong>Cross-Functional Collaboration:</strong> Collaborate closely with the sales, product management, and marketing teams to ensure a cohesive and coordinated approach to customer engagement.</li><li>Work with product management to relay customer feedback and technical requirements for product improvement.</li><li><strong>Customer Engagement:</strong> Act as a technical advisor during the sales process, engaging with key stakeholders to understand their technical requirements and challenges.</li><li>Develop strong relationships with customers, instilling confidence in our technology and solutions.</li><li><strong>Technical Expertise:</strong> Stay abreast of industry trends, competitor offerings, and emerging technologies in the AI, Cloud, and SaaS domains.</li><li>Provide technical guidance to the sales team and customers, demonstrating a deep understanding of our product capabilities.</li><li><strong>Team Development:</strong> Recruit, mentor, and develop a high-performing sales engineering team.</li><li>Foster a culture of continuous learning and technical excellence within the team.</li><li><strong>Sales Enablement:</strong> Collaborate with the sales enablement function to develop training materials and resources for the sales team.</li><li>Ensure the sales team is equipped with the technical knowledge and tools needed for successful customer interactions.</li><li><strong>Client Presentations and Communication:</strong> Conduct technical presentations to clients, effectively communicating the value proposition of our AI software solutions.</li><li>Serve as a technical spokesperson at industry events and conferences.</li></ul><h3>Qualifications:</h3><ul><li>Proven experience in a leadership role within sales engineering, preferably as a Director or above.</li><li>Background in AI, Cloud, and SaaS technologies.</li><li>Strong technical acumen and the ability to articulate complex concepts to both technical and non-technical stakeholders.</li><li>Demonstrated success in collaborating with cross-functional teams.</li><li>Excellent leadership and team management skills.</li></ul><h3>Location and Compensation:</h3><p>This role is based in Palo Alto, California. Competitive salary and benefits package commensurate with experience. The range for the base salary is $175,000-$240,000.</p>